Delivery & Shipping

Delivery Information

We Ship within Australia and to New Zealand Only

We ship within 2-5 business days (excluding public holidays) of order being received. Your order will be sent with Australia Post or Sendle ATL with up to $100 Insurance.

During Sale Times please allow additional dispatch and delivery time.

Free Delivery Australia Wide on orders over $150

New Zealand
Shipping starts at $15 for New Zealand Shipping and is charged by weight.

We use Australia Post E-parcel with Signature.
Please be advised that requests for leaving without a signature is at your own risk and Pura Stainless will not take any responsibility for delivery once the package has been collected.
For Express Post & Insurance please email us prior to placing your order.

Tracking Orders
Once we have processed and sent your order, you will receive a tracking number to the email address provided.  Updates are emailed or sent by SMS to you all the way to the final confirmation email of your item being delivered.  You can also track your order via Australia Post or Sendle websites.

RETURN TO SENDER

If your item is returned to us due to non collection from post office, supplying incorrect address, or for any other reason. For the item to be resent you will need to pay the return fee of $11.00, plus the cost of resending the item/s (from $11).  If you decide to cancel the order, you will be refunded the amount paid less, original postage, return postage fee and a restocking fee of 15%.